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Success stories and testimonials from our clients
Success Story: Michael J. (Federal Government)
Michael J. is an APS6 manager with a large Commonwealth Department.
Michael came to us looking for help with a state government job application. The role was one level higher than the state government equivalent to his current salary bracket.
Michael was required to submit a cover letter, resume and selection criteria response to four selection criteria.
We booked Michael in for a telephone interview with one of our senior government writers. This interview lasted roughly 1hr 20min.
During this interview, Michael and our senior government writer worked through:
- Cover letter: Michael’s motivations for wanting to not only move up a level, but also move across to state government, and this department in particular;
- Resume: though Michael is a strong communicator, he had stated his experience in general terms that didn’t put across what he had personally brought to his roles. He also hadn’t included specific initiatives and quantifiable results he had delivered that demonstrated what he was capable of as a leader; and
- Selection criteria: as the criteria for this role were very broadly worded, Michael had found it difficult to know exactly what to discuss in his response. Together, Michael and our senior writer were able to discuss a variety of examples that demonstrated his capabilities, and decide which examples would best address each criterion, and come together to make a strong overall response.
We asked Michael about his experience with Metro Resumes.
Michael, what would have been an obstacle to consider when engaging our services?
What did you find as a result of engaging our services?
I was short listed for a job at a higher level than the job I am currently doing.
What specific feature did you like most about our services?
Prompt service, frank and open communication
What other benefits did our services offer?
Ensures resume is up to date
Gives an outsiders perspective on your capabilities
Would you recommend us? If so, why?
Yes - professional service that gets results
Success Story: Jennifer P. (Mining sector)
With more than 20 years’ experience in mining, both as an operator and in office, Jennifer P. was seeking her next opportunity.
An extremely loyal staffer, she had been consistently recognised for her commitment to her work and her company. As a candidate, she had a great deal of expertise and energy to offer.
However, after hundreds of job applications (yes, hundreds) over the course of a year and a half, Jennifer was understandably exhausted and disheartened.
Working with a client such as Jennifer is always a wonderful experience for our writers. Jennifer is the classic overachieving candidate who is only held back by an inability to articulate achievements and confidently put across proven strengths. For us, it wasn’t at all a hard sell.
Within 3 applications with her new resume and cover letter, Jennifer secured an interview and has recently begun her new job.
We asked Jennifer about her experiences with Metro Resumes.
1. Were there any obstacles to your engaging us for your resume package?
Initially trying to find the outlay as it is expensive, also getting over my fear of not meeting someone face to face to talk to (at the time I didn’t realise you were over East – seems silly now)
2. What were the results of engaging our services for your resume package?
Within a short time a great job offer and renewed confidence in myself
3. What did you like most about your experiences with Metro Resumes?
Friendly, easy to deal with, seemed to know what I was trying to say when I was stressed and made me feel like they had known me for a long time which put me at ease.
4. What are three other things you liked about our service and your finished resume package?
It is one thing to know what you do but it is a whole new ballpark when someone else can see what you do and put the polish on it - I admit to feeling rather strange when I first read my resume when sent the draft and thought I couldn’t be that good and showed an old boss and he said, it is really good but you are much better than that and you don’t see your own worth. That made me sit back and take a whole new look at everything. So thank you for helping me realise that also.
Always received a reply in a decent time frame. It achieved results in a really short time frame which took the stress out of job hunting.
5. Will you be recommending Metro Resumes? If so, why?
Already have to numerous people, the service and results
6. Is there anything else you'd like to add about your experience with Metro Resumes?
Just wanted to say a huge thank you and wish you all the best with your business and hope it goes from strength to strength
What our clients have to say about our resume writing service and selection criteria writing service
Thank you for all your assistance you have been fantastic and I'm impressed.
- J.A. Team Leader, Sydney
This is fantastic, thank you so much. Great job.
- A.T., Creative Director, Sydney
The documents were wonderful and thank you. Hopefully, I get this job, if not now I know who to call. I am not very good in building people networks but I really felt comfortable with your attitude all along and thank you again.
- H.B., Radiologist, Western Sydney
Just to let you know that I've been shortlisted for an interview which is about two weeks away. Thank you for your assistance
- D.Y.P., EL1, Canberra
Resume and cover letters look great thank you for your hard work
-D.N. Engineer, Perth
Thank you very much for that! really happy with that.. they look really good :)
- S.Y. Graduate, Melbourne
You're a star. just got an email that I'm on the short list for the job
- A.R. International Director of Sales, Sydney
Thanks so much for this. It looks great and Im sure I'll find my dream job in no time at all.
- F.N., Event Coordinator, Sydney
Just thought I would let you know that I was successful in obtaining an interview for the position that I really wanted with [organisation]. Thanks again so much for your help, without you I would not have gotten this far.
- T.N., Perth
Fantastic, thank you very much. I'm very happy with the result.
- M.G. Designer, Melbourne
that is brilliant. Thank you
- C.T., Judge's Associate, Canberra
Thank you for everything. I'm absolutely thrilled with everything you've sent me! No doubt you'll be hearing from me again in the future!
- A.M., Law Graduate, Brisbane
Excellent. Looks and sounds great. Thanks again for you very professional work.
- GD, Community employment services, Perth
WOW! Thank you so much, I'd never in my life be able to do that (which is sad) haha, but yeah I love your work, you really made me sound so professional!
I really appreciate you doing this for me, and I'm very happy with what you've come up with. I truly thought I was hopeless, but with the resumes and cover letters you've instantly given me hope and confidence.
I can't wait to start applying for job! I'll let you know how everything goes. Once again thank you for all your help
- N.P., Graduate, Sydney
Can I just start with.. WOW! You’ve done an amazing job! I am very grateful in your efforts in putting all of this together for me, thanks a lot it all looks amazing and very professional you’ve done all yousaid you would and more. I will be recommending Metro Resumes to people I know who need their resumes ‘revamped’
- D.N., Sales, Melbourne
love your work
- M.S., Project Manager, Sydney
Thanks so much for that. It looks amazing- I am really happy with it :)
- E.S., HR, Perth
Many thanks, this is excellent. Will advise when I secure a role.
- R.O., Executive Assistant, Sydney
WOW! How did i get this far without you !!?? Brilliant, just great !
- S.T., APS 5, Canberra
Thank you so much. The resume and cover letter sound and appear really professional!! Once again thanks and have a fantastic 2012
- T.R., Schoolleaver, Melbourne
Thanks for your awesome service.
- N.L., Office Executive, Sydney
Thank you for your writing service. I have received the two documents, the selection criteria response and the experience summary. This is a great help for me. I am very happy.
- L.R., IT Officer, APS6, Sydney
The documents have exceeded my expectations so thank you for your advice and expertise.
- R.E., Administration Manager, Melbourne
THANK YOU THEY ARE GREAT:)
- P.C. Teacher, Melbourne
Thankyou so much you have done a great job, i most certainly will be referring you to others
- L.P., Australian Defence Force
it's really impressive, you have done a really good job
- R.A.J - Project Manager
The resume is fantastic! Thanks! - G.A. Retail Manager
very professional service
- P.A., Product Developer
Can I just start with.. WOW! You’ve done an amazing job! I am very grateful in your efforts in putting all of this together for me, thanks a lot it all looks amazing and very professional you’ve done all you said you would and more. I will be recommending Metro Resumes to people I know who need their resumes ‘revamped’
- C.D., Sales Representative
you have been a lifesaver!!! My resume looks great and is very professional! Thanks again
- G.C., Clinical Nurse
I would like to thank you for your work. The resume has gotten me a graduate position that I was struggling to get. It also got me many interviews. Thank you and I wish you all the best.
- N.H., Engineering Graduate
Many thanks for your outstanding work.
- P.A., Manufacturing Manager
Thank you so much!!
- D.C., Conference Producer
I didn't expect that level of service at all. I can only assume you give that attention to all of your clients and as someone who, for a long time, prided himself on customer service skills, I tip a metaphorical hat to you.
- T.D., Teacher
Thanks so much to you and your team for the work you have done over the weekend. You guys are so diligent, so would recommend anyone to you.
- R.P., Buyer
Thanks so much for spending time putting this all together for me. I will be recommending this service to all of my university friends.
- B.J., Graduate
I really appreciate the amount of time and efforts you've contributed for my cv and cover letters.
- C.J., Analyst
Thank you very much for your professional work. I am very happy with the resume. It looks professional, is succinct and really captures each of my jobs in a few dot points. My whole experience with Metro Resumes was very positive. I found you very approachable, prompt in your replies, and very pleasant to deal with. My initial contacts with you were really setting you apart from some other companies I had contacted as well.
H.B., Postgraduate student
Thanks a lot, resumes look great and presented very professional, I believe now I have more chances to find a job! Thank you and your team again!
Wow! I love them. The only thing I am worried about is how good I look on paper! But I think I just need to be MORE CONFIDENT!
- H.T., HR Advisor
I just wanted to say thank you very much for all your help during graduate applications, I got offered a job that I am extremely happy with and I got a lot of interest that I don't think I would have gotten without your help! The resume, cover letter and selection criteria were of a lot higher quality than I could have done myself and you were very helpful through out the process.
- Y.P., Business graduate
Thank you for the excellent work and efficient process of this exercise.
- F.B., C.F.O., Melbourne
Excellent, thank you for all your help, I’m very happy with the finished product.
- D.O., Systems Analyst, Perth
Just letting you know that i have been offered an interview for the position recently applied for
- N.S., APS5 , Canberra
I have had a chance to review the docuements and I am very happy with them. I believe they are all correct and ready to go. Thank you so much for all of your assistance and fantastically prompt service. It really was a great help to have you on board to assist and I am really happy with the finished documents.
- T.T., Product Development Manager, Sydney